Ball Asia Pacific Limited
Customer Technical Services
The Customer Technical Service (“CTS”) department at Ball Asia Pacific Limited provides our customers with advice and technical support, both on-site and off-site. The primary aim of the CTS team is to guarantee optimal process control when filling beverages into cans. Our CTS engineers are experienced, qualified and familiar with the respective individual requirements of our customers as they co-operate closely with our customers and regularly visit their can filling plants.

Our CTS staff specialize in all technical processes and systems involved in the filling of beverages in cans, including:
- filling & seaming equipment services
- troubleshooting to enhance the filling process performance
- can handling, storage and logistics
- providing technical information and training

Throughout China and the Ball system, our CTS engineers benchmark experiences about the latest systems and techniques and can therefore pass on their acquired knowledge to our customers as "best practice". Our CTS team advises and assists the technical staff at our customers' facilities to continuously enhance the filling process performance and help them to increase line efficiency.